Our Blog
How To Improve Outcomes By Managing Your State
After returning from a presentation by Dr. Rachel Naomi Remen, I was moved to write about the impact of the quality of the relationship we create with our patients. In our time-pressured lives and clinical practices, we often begin to over-focus on “What...
The One Thing You Must Know To Get Patients Moving – How To Uncover Patients’ Goals
One of the most common questions we get from health care providers is, “What can I say to my patients who don’t follow my medical advice (such as doing home exercise programs or following medication and diet regimens)? The methods providers generally use to motivate...
Changing Your Perceptions with Difficult Patients: Stepping into Self
This article describes the three perceptual positions and how providers can step into the Self position to strengthen relating, set effective boundaries with patients, and improve outcomes. The three main perceptual positions are Self, Other and Observer. To...
Changing Your Perceptions with Difficult Patients: Stepping Into Observer
This article describes the three perceptual positions and how providers can step into a robust Observer position to advance problem-solving, improve outcomes, and prevent compassion fatigue (better known as burnout). The three main perceptual positions are Self, Other...
Strategic Communication Course
If you’re a PT or Physical Therapy clinic owner, you have probably heard of the research linking quality patient-provider alliance and communication skills to improved patient outcomes. If not, that’s okay. We’re on it for you. We’re hosting a 2-day introduction to...