The New Science of Patient Engagement

Connecting with patients to improve outcomes

Develop a New Set of Clinical Skills

To get patients more engaged with their treatment plan

Patient-Centered Care is A Myth!

Discover why there is a new shift to Relationship-Centered Care

A New Approach to Relationship Skills

Relationship is more than communication

A New Kind of Continuing Education Training

Essential Communication Skills that Improve Outcomes

Live Workshop



Hands-on skills with real case examples


Group Training



Align your entire team with a customize learning experience


New Online Telehealth Course



Align your entire team with a customize learning experience


"Completely changed our culture to where everyone is on the same page how to provide quality care"

Searcy, PT

"Dropped our cx/ns rate by 4%.  A huge difference to our bottom line"


"Finally a course that teaches the skills that make providers great"


Does your company have more than 100 employees?

Call us for custom pricing

Patient Success Systems apply to All Healthcare Environments

Physical Therapy 

Nursing Homes

Orthopedic Clinics

Skilled Nursing

In-patient Rehab


Leveraging the power of interpersonal communication skills to improve outcomes.

Have a question?

Call us.

Why do the Words you use with patients matter?

The evolving science of interpersonal neurophysiology gives us insights into how the relationship between a healthcare provider and the patient can change the outcome. The words you use and how you use them create an experience that can either facilitate or hinder your treatment.  Although this seems obvious to some, many organizations fail to integrate these essential skills into the patient experience.  The human brain is a complex meaning machine and …

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“Essential skills that should be an integrated part professional medical education”


John Vakovich,  PT
AUTHOR OF “The Best Physical Therapy Experience”
Better Outcomes

Better Outcomes

Integrating the science of motivation, behavior change and relationship.

Better Engagement

Better Engagement

Dispelling the Myths of Patient Centered Care .

Better Environment

Better Environment

Skills that improve human relationships at all levels of the organization.

Live Workshop
Ready to Transform Your Practice?

Human communication is always happening.  Patients are consciously or subconsciously applying meaning to the words you use and the body language you present.  This fundamental component of human interaction enables us to explore all of the different ways in which you and your team may be communicating in ways that either improve the patient-provider relationship or worsens it.  The key is to know what you are communicating and why.

Live Workshop
Dates and Locations



Now scheduling live courses for late 2021 and 2022




Contact us for more information


Want to Sponsor a Course?

2021 & 2022

Live Workshop
With the Workshop, You'll Get These Bonuses:


  1. A Comprehensive Manual
  2. Access to Online Content
  3. Access to Master Clinician Training