A New Kind of Continuing Education Training
Essential Communication Skills that Improve Outcomes
Live Workshop
Hands-on skills with real case examples
Group Training
Align your entire team with a customize learning experience
New Online Telehealth Course
Align your entire team with a customize learning experience
"Completely changed our culture to where everyone is on the same page how to provide quality care"
"Dropped our cx/ns rate by 4%. A huge difference to our bottom line"
"Finally a course that teaches the skills that make providers great"
Does your company have more than 100 employees?
Patient Success Systems apply to All Healthcare Environments
Physical Therapy
Nursing Homes
Orthopedic Clinics
Skilled Nursing
In-patient Rehab
Hospitals
Leveraging the power of interpersonal communication skills to improve outcomes.
Have a question?
Why do the Words you use with patients matter?
The evolving science of interpersonal neurophysiology gives us insights into how the relationship between a healthcare provider and the patient can change the outcome. The words you use and how you use them create an experience that can either facilitate or hinder your treatment. Although this seems obvious to some, many organizations fail to integrate these essential skills into the patient experience. The human brain is a complex meaning machine and …
“Essential skills that should be an integrated part professional medical education”
John Vakovich, PT
AUTHOR OF “The Best Physical Therapy Experience”
Better Outcomes
Integrating the science of motivation, behavior change and relationship.
Better Engagement
Dispelling the Myths of Patient Centered Care .
Better Environment
Skills that improve human relationships at all levels of the organization.
Live Workshop
Ready to Transform Your Practice?
Human communication is always happening. Patients are consciously or subconsciously applying meaning to the words you use and the body language you present. This fundamental component of human interaction enables us to explore all of the different ways in which you and your team may be communicating in ways that either improve the patient-provider relationship or worsens it. The key is to know what you are communicating and why.
Live Workshop
Dates and Locations
We have suspended live course until we can more safely conduct them
TBD
Want to Sponsor a Course?
2020 & 2021
Live Workshop
With the Workshop, You'll Get These Bonuses:
- A Comprehensive Manual
- Access to Online Content
- Access to Master Clinician Training
