With a rapidly expanding need for telehealth during the COVID-19 pandemic of 2020, providers must learn how providing care changes the experience for the provider and the patient.

Having “patient success” with telehealth depends upon many factors.  The skills we teach for success with an “in-person” engagement are similar for an online engagement, but requires a whole new understanding of how patients relate to the provider using technology.
This New Introductory course will provide you and your health care team with real solutions to improve the patient and provider experience.

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