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Success with Telehealth Requires a “Different” kind of Engagement

by jwoolf | Mar 31, 2020 | Patient-provider relationship

With a rapidly expanding need for telehealth during the COVID-19 pandemic of 2020, providers must learn how providing care changes the experience for the provider and the patient. Having “patient success” with telehealth depends upon many factors.  The...
The One Thing You Must Know To Get Patients Moving – How To Uncover Patients’ Goals

The One Thing You Must Know To Get Patients Moving – How To Uncover Patients’ Goals

by jwoolf | May 6, 2011 | Improving compliance, Motivational language, Patient-provider relationship

One of the most common questions we get from health care providers is,  “What can I say to my patients who don’t follow my medical advice (such as doing home exercise programs or following medication and diet regimens)? The methods providers generally use to motivate...

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