It Always Begins with a Relationship
We recognized that the business of delivering healthcare is getting more complex. Providers are being challenged on multiple levels and often struggling to meet the increasing demands. Healthcare is a human experience. The new science of patient engagement is providing insights into what matters when improving outcomes. Patient Success Systems is a team of professionals with extensive training and experience with which to guide individual providers and organizations to a sustainable methods to better outcomes.
MS, PT, ATC, COMT
John Woolf, co-founder of Patient Success Systems, takes the concept of healing far beyond traditional academic boundaries. He believes that today’s health care system requires a new a approach to patient care that begins with developing the skills that get patients engages with their own care. He is the author of Patient-Centered Care is a Myth, and points to the research to re-frame the discussion to a new model that will improve outcomes in a rapidly changing healthcare system. Providers cannot just “procedure patients” to better health. At some point, good health care consists of more than a procedure and devotes himself to the creation of resources that move patients from symptom relief to true healing.
John has proven his expertise multiple times at the professional level. He is a licensed physical therapist and certified athletic trainer. He holds an MS in Exercise and Sport Sciences. John is also certified in orthopedic manual therapy through the International Academy of Orthopedic Medicine. He is currently completing a PhD in Performance Psychology.
John possesses a wide breadth of experience working with people in different stages of the patient process. Among other things, John was the Director of Medical Services Intercollegiate Athletes at the University of Arizona (UA), and served as UA’s physical therapy internship site for Dr. Andrew Weil’s Integrative Medicine program. John has served as clinical faculty for UA’s Department of Orthopedics Surgical and Non-surgical Fellowship Programs. In addition, he is the former CEO of ProActive Physical Therapy and the former director of the International Academy of Orthopedic Medicine-United States (IAOM-US).
Beth Haggerty is a master of solution-focused systems with a vast background in communication, leadership, healing, and performance skills. Beth is dedicated to training health care professionals how to create healing environments so patients can tap into their rich capabilities to grow and thrive through adversity.
Beth holds a master’s degree in Social Work, specializing in healing chronic health issues. As a Certified Master Practitioner of Neuro-Linguistic Programming and avid dancer, Beth is seasoned in the art of integrating key physical and mental aspects of healing. She is gifted at showing patients and practitioners how to unlock the power of the mind/body connection to decrease pain and stress. Beth also works with professional and college athletes served as a performance consultant to the University of Arizona Athletics Department.
Beth has offered highly sought-after leadership consulting and counseling services for over thirty years. Her approach consists of helping patients and health professionals overcome resistance to change and address barriers that hinder progress, ultimately amplifying each person’s unique strengths and inspiring positive change.
Terry Hickey is known for his expertise in bringing about comprehensive change, whether it’s sports enhancement, health improvement, communication skills, or leadership development.
Along with a master’s degree in addiction studies from the University of Arizona, Terry is a Certified Master Practitioner of Neuro-Linguistic Programming with advanced training in optimizing health. He is known for his work with professional athletes, successful entrepreneurs and CEO’s.
As a bilingual practitioner, Terry teaches proven, solution-focused systems to individuals and groups throughout the United States, Latin America and England. He has taught graduate classes in communications and peak performance at the University of Phoenix, Chapman University, and Northern Arizona University. Beyond teaching the skills of peak performance to sports professionals and enthusiasts, Terry enjoys participating in sports both as a coach and player.
Patient Success Systems Is Guided by Three Values:
Relationship is the Foundation
We model a Relationship-Centered approach to achieve results.
Information and Action Create Results
We are data driven to help our clients achieve measurable results.
Scientific Evidence Matters
We integrate the latest research in medical and behavioral science.